You can pay with crypto from your dashboard; each crypto payment covers one month of the plan you choose. On Choose a plan, leave the switch on Monthly and press or pay with crypto → under the plan; you pay on our crypto payment processor's own payment page. Card payment works monthly or yearly; Enterprise pays as set in its contract.
Confirmation timing
How long settlement takes depends on the coin and the network you send on, and on how busy that network is: a few seconds on a fast chain, up to roughly half an hour on a slow one. Your order switches to paid once the network has confirmed the transfer enough times; a block explorer shows how many confirmations your transfer has so far. We do not publish per-coin timings here.
The price you see at checkout is quoted in USD; the equivalent crypto amount is fixed when the order is created and doesn't change. An order with no payment closes as failed when the payment processor reports it expired, or 24 hours after it was created, whichever comes first. If you want a fresh quote before then, email [email protected] and we'll close the pending order so you can check out again at the current price.
⚠︎ Crypto payments are non-refundable, except in the cases in our Refund Policy. A crypto payment covers one month and does not renew by itself; not paying again does not refund the current month. See refund policy for the full rules and the exceptions.
If something goes wrong
- Underpayment — if the transfer is short of the quoted amount, the payment page shows what is still owed: send the rest there before it expires. If you would rather not complete the order, or the rest does not arrive in time and the order closes, you choose: the amount received is granted as plan time or AI credits, or returned to you, under the refund policy. AI credits granted this way expire twelve months after they are granted.
- Late payment — if the payment processor still settles a transfer after the order was closed for staying unpaid, the order reopens by itself: a full payment activates the plan, and a short one is handled as an underpayment. If the processor had already reported that payment expired, the Plan could not be delivered, so you choose: the Plan is granted, or the payment is returned, under the refund policy.
- Wrong currency — if you send a currency we don't accept, the money will not come back on its own. Email [email protected] with the transaction hash (the payment's ID on the blockchain); we'll do what we can on a best-effort basis.
Refunds + cancellation
Crypto payments are non-refundable, except in the cases in our Refund Policy. Once a crypto payment settles on-chain, it is committed for the billing period it covers. A crypto payment covers one month and does not renew by itself; not paying again does not refund the current month, in full or in part. This is standard practice for business software subscriptions; the reasoning, and the few cases where a crypto payment is returned (such as a plan we could not deliver), are in /legal/refunds.
If you may need a cash refund in any other case, pay by card instead. Card refunds follow the standard rules in the refund policy.
Tax + accounting
Invoices for crypto payments are issued in US dollars, at the USD price quoted when you ordered — not at what the crypto happened to be worth when it arrived. That keeps your books the same as card payments. If you instead need a receipt showing the crypto amount (for bookkeeping of crypto you hold yourself — "self-custody"), request one from support.